Terms & Conditions

Termination of Services
Upon termination, we are released from any and all liability or duty we had or that we continue to have; and
You are responsible to pay any and all outstanding invoices; and
You are responsible for any regular, non-discounted, and a la carte fees which may occur as a result of unbundling due to the termination of any Service(s); and
You are responsible for any invoices generated or fees incurred after the expiration of any free or discounted trial of any Service(s); and
Anyone who has access to your account has the proper authority to cancel Services; and The termination is binding; and Upon termination, you waive any and all rights or claims of statutory damages or tort claims.
Termination by Us
We may terminate your contact at any time. Reasons for termination may include, but are not limited to: i) your failure to provide accurate, complete and current information for your account; ii) the inability to locate you after reasonable efforts are made; iii) your failure to pay for your Service; or iv) suspected illegal activity.
Termination by You or v) abuse/improper use of services provided
You may terminate your Service by contacting us by:
phone [843-692-6623] or email [ MyGuy@grandstrandshine.com]
You Waive and Release any Claims and Agree to Hold Us Harmless and Indemnify Us
We do not offer full or prorated refunds for canceled Service Plans. This Service is purchased and renewed on an annual or monthly basis and must be terminated prior to the annual  or monthly renewal date to avoid recurring charges.

Declined Payments/Collections
Like any other business, we do try to collect on money owed. While we will always do our best to treat each client with the respect they deserve, this section addresses how we handle declined payments and collections, and outlines what you’re agreeing to as our client.
If you’re enrolled in an auto-pay service, like our Monthly, Quarterly or Yearly Service Programs, we’ll charge whatever payment methods are stored in your online account. If all methods fail or there is not a valid method saved, we may suspend your account and require payment in order to reinstate services or in order to cancel your services. While we personally find the idea of collections revolting, we reserve our right to use legal action and collection agencies if deemed necessary.
This is the long version, which our lawyers tell us is necessary to have here:
If we don’t receive payment (“Non-Payment”), you agree to pay all amounts due upon demand to resume or cancel your service. You also authorize the Company to charge any and all outstanding fees and penalties that become due as a result from such Non-Payment. Additionally, following any such Non-Payment, you will not be eligible for monthly-billing or partial payments until your account is brought current. Non-Payment may also result in delayed services which include but are not limited to:  Rescheduling/ Cancelation of Monthly, Quarterly or Yearly Scheduled Services, Delayed Services may result in additional "Credits" used. 
*Please refer to our Termination of Services for additional information*
You agree that you are liable for all third-party collection agency recovery fees and charges. You are solely responsible for any and all fees charged to your credit card by the issuer, bank, or financial institution including, but not limited to, membership, overdraft, insufficient funds, and over the credit limit fees. By failing to notify the Company of billing problems or discrepancies you agree that you waive your right to dispute such billing discrepancies. We may modify the price, content, or nature of services at any time.

Indemnification
You agree to protect, defend, indemnify and hold us harmless from and against any and all claims, causes of action, liabilities, judgments, penalties, losses, costs, damages and expenses (including attorneys’ fees and all related costs and expenses for litigation and/or arbitration) suffered or incurred by us, including, without limitation, any claim arising from:
any actual or alleged breach of your obligations under these Terms or the terms contained in our Privacy Policy;
violation of any third-party right, including without limitation any right of privacy, publicity rights or Intellectual Property Rights;
your violation of any law, rule or regulation of the United States or any other country;
any other party’s access and/or use of the Services with your unique name, password or other security code;
any loss, damage or destruction of your property by any cause whatsoever;
any claims or action brought against us relating to your failure to maintain updated information on any of our websites.

Cancelation Policy
We understand that sometimes schedule adjustments are necessary. Therefore, we respectfully request at least 24 hours’ notice for any appointment modifications or cancellations. Any appointment changes made without a minimum of 12-hour notice will result in a $ 25.00 fee. We enforce all of our Cancellation Policies.

Refunds
Unless otherwise stated herein, all purchases are final and non-refundable after any services are rendered. No refunds will be given for any charges or credits more than 20 days old, unless otherwise agreed to in writing between you and us and/or is specific to the type of service we are providing or is required by law. We reserve the right to issue refunds or credits at our sole discretion unless otherwise required by law. If we issue a refund or credit, we are under no obligation to issue the same or similar refund in the future. This refund policy does not affect any statutory rights that may apply.

Force Majeure
We shall not be considered to be in breach or default of these Terms, and shall not be liable for any cessation, interruption, or delay in the performance of our Services or other obligations by reason of earthquake, flood, fire, storm, lightning, drought, landslide, hurricane, cyclone, typhoon, tornado, natural disaster, act of God or of the public enemy, epidemic, famine or plague, action of a court or public authority, change in law, explosion, war, terrorism, armed conflict, labor strike, lockout, boycott or other similar even that is beyond our reasonable control, whether foreseen or unforeseen (each a “Force Majeure Event”). If a Force Majeure Event continues for more than sixty days in the aggregate, we may immediately terminate our Services and shall have no liability for, or as a result of, any such termination.

Excessive Dirt and Debris 
Any details that are determined to have excessive stains, debris, dirt, pets hair or trash will be charged an additional $40 per hour of service needed to complete the detail. The detailer will notify you of extra charges before detail is started, if you decline the service after we arrive you will be charged a $25.00 booking fee or if you are plan member you will be charged a 1 session fee (Lowest Priced Detail with Plan). If you have any of the above mention additional charges, please select the plan according to your specific need; if the detailer determines your car does not warrant the additional charge you will be refunded the additional $40.00; if you purchased the the additional charge package